Frequently asked questions

We use PayPal to accept payments through credit cards, debit (checking) cards, or PayPal account balances. You DO NOT NEED to have a PayPal account in order to pay for your purchase.

You can find more details here.

Using PayPal as a payment provider gives you the following advantages:

  • Paying through PayPal is just as easy as paying through any other online credit card service.
  • Paying with PayPal gives you an extra level of security and fraud prevention.
  • PayPal encrypts your bank or credit card information, keeping that information safe.

You do NOT need to have a PayPal account to pay at Skundo.

We are proud to offer international shipping services to over 200 countries. However, there are some locations we are unable to ship to. If you happen to be in one of those countries we will contact you.

Shipping time varies depending on your location. Here is an estimation:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Mexico, Central America, South America 15-30 Business days
Maximum delivery time should not take more than 45 business days.

*This doesn’t include our 2-5 day processing time.

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

After receiving your tracking code you can track your order here.

We offer free basic international shipping to almost 200 countries. However, if you choose a premium shipping service there might be an additional cost associated with it.

While we don't accept backorders, we're constantly updating our inventory. If you want to buy something that's out of stock—we suggest you add it to your Wishlist and check back regularly.

We are unable to make changes to orders once they have shipped, but we'll do our best to help correct your order before it leaves the warehouse! Get in touch with our support team through our Contact form.

We’re committed to making sure our shop is accessible for all. If you have any accessibility concerns or need assistance placing an order, please reach out to us through our Contact form. Our team will be happy to help.